Shipping & Processing Policy

At Savanna Jewels SA, we are committed to ensuring that your orders are processed and delivered as efficiently as possible. Please review our shipping guidelines below.

Processing & Shipping Times

All orders are processed within 24-48 hours, excluding weekends and holidays.

Estimated delivery time is 8-15 business days, depending on your location and courier services.

Delays & Unforeseen Circumstances

While we strive to meet the estimated shipping timeframes, delays may occur due to:

High order volumes

Customs clearance, for international orders

Shipping carrier delays

Unforeseen events such as weather disruptions or strikes

Savanna Jewels SA is not responsible for shipping delays caused by external factors beyond our control. If your order takes longer than expected, please allow additional time for delivery.

Lost or Missing Packages

Once an order is shipped, we are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.

Thank you for your patience and support!